Refund Policy

Refund Policy:

At Dream Bigger Designs LLC, we want you to be satisfied with your purchase. Please review our refund policy below:

1. Non-Personalized Items: Non-personalized items are eligible for a refund within 30 days of purchase. The item must be unused, in its original packaging, and in resalable condition. Shipping fees are non-refundable.

2. Personalized Items: Personalized items, including engraved or custom-designed products, are non-refundable unless a mistake was made by Dream Bigger Designs LLC. If you notice a typo or require a correction on a personalized item after purchase, please contact us immediately through our contact page. We will make every effort to correct the mistake if notified before engraving or personalization.

3. Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 5 business days of delivery. We will replace the item or issue a refund, including any return shipping costs.

4. Refund Process: To request a refund, please contact us with your order details and reason for the return. Once we receive and inspect the returned item, we will initiate the refund process.

5. Refund Exceptions: Certain items, such as clearance or sale items, may not be eligible for a refund unless they are damaged or defective.

Dream Bigger Designs LLC reserves the right to modify or update this refund policy at any time. Please check this page periodically for any changes.